Terms & Conditions

Customers who shop on the Urban Miss website (www.urbanmiss.com) may return UNUSED and UNOPENED products within 14 days of purchase for a full refund, exchange or credit.

Urban Miss does not accept returned products that have been opened or used and will only accept the return if accompanied with proof of purchase and the packaging also in perfect condition.

If you'd like to return your product and it meets the above requirements, please email urbanmissmakeup@hotmail.com to organise your return.